PGW encourages customers to apply for CRP online to lower home heating bills and eliminate debt
PHILADELPHIA (March 15, 2022) – Amid the rising price of gasoline, food, housing, and consumer goods, Philadelphia Gas Works (PGW) reminds low-income customers that financial assistance is available for their natural gas bills through PGW’s Customer Responsibility Program (CRP).
By logging onto pgworks.com/crp on a computer or smart device, customers can quickly and easily apply for CRP, which helps income-eligible households better afford their bills and offers forgiveness of past debt. Within days of completing the online process, eligible customers will be enrolled in CRP and receive benefits such as:
“With the costs of living increasing almost daily, PGW encourages low-income customers to visit pgworks.com/crp now to determine their eligibility for our Customer Responsibility Program,” said Denise Adamucci, Vice President of Regulatory Compliance and Customer Programs at PGW. “Customers enrolled in CRP could pay as little as $25 a month and be protected from late fees. ”
Households eligible for CRP must have income at or below 150 percent of the Federal Poverty Level. CRP monthly bill amounts are based on the size of the customer’s household income. The CRP application period is open year-round, but PGW customers are encouraged to apply now to start saving today.
In addition to CRP, PGW customers may apply for payment assistance through LIHEAP ( Low Income Home Energy Assistance Program) , a federal grant of up to $1,500 for homeowners and renters that does not have to be repaid. Customers who have received a 10-day shut-off notice can also apply for Crisis Assistance , a federal grant of up to $1,200 awarded to income-eligible customers. Applications for b oth programs must be completed by May 6, 2022.
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